Failed license activation: ports, firewall and webservice URLS
Some customer sites have increased security that can block Forecast 5 from updating or accessing the license server.
To allow activation open Port: 80 and allow access to the licensing webservice url: http://magical.passage.co.nz/WSLicensing/Service1.asmx
Domain addresses to allow are:
Forecast5.com and Passage.co.nz
Issue: This error message occurs because the license has been entered wrong, you do not have correct permissions or a firewall is blocking the access to the license server. Solution: To resolve this error message you will need to locate your Forecast ...
How To Deactivate Your License
If you have a single computer license and would like to move Forecast 5 to a new computer or you no longer want Forecast 5 activated on a particular machine, follow these steps: Option One: 1) Open Forecast 5. Go to Help. From the Help menu, select ...
Cannot open database "...." requested by the login. The login failed.
Issue: When trying to open Forecast 5, you are receiving the error below: SqlException Cannot open database "Forecast5V3_2018" requested by the login. The login failed. Login failed for user 'Navsoft\JohnDoe'. at ...
License - The Given Key Was Not Present In The Dictionary
Issue: When trying to run Forecast 5, you get the error message below: "The given key was not present in the dictionary" Solution: Contact firstname.lastname@example.org with the name of the computer you are having the issues with. They will clear the ...
Unable To Activate License Manually or Online - Access Denied
Issue: When trying to activate online or manually, you are receiving a access denied message to the following path: C:\ProgramData\Forecast5 Solution: Ensure that you have administrative permissions on your PC. If the license still fails, go to the ...