Xero Integration - Actuals not importing

Issue:

When trying to import your Actuals into Forecast 5 using the Xero integration, some or all figures are not pulling through.

Cause:

This could be due to lack of connection or locked accounts.

Solution:

1. Check that you have re-established the connection to Xero.

2. Check that your Xero settings have not locked the dates you are trying to import from:

      - Login to Xero

      - Go to Settings > Advanced Settings > Financial Settings

      - Under Lock Dates, check that the lock dates are not after the date you are tying to import:

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