Xero Integration Error: Returned Empty Data

Issue:

I receive an error message when trying to connect to Xero using the new Auth.

Cause:

This could be caused by the port being used by another application, therefore preventing the connection from establishing and Forecast 5 from getting the data.

Solution:

To resolve this, you will need to free up the port.

1. Open the Command Prompt (Run as administrator)

2. Type the following and press enter:

netstat -aon

(note: there is a space between netstat and -aon)

3. Once this has run, search for TCP, port number 8888 in the list and get the process ID on the far right:

4. You will then need to open the Resource Manager and search for the process ID from step 3.

5. Then Right-Click and End Process.