Issue
I am trying to export or copy a forecast and it is taking a long time, then says it is not responding.
Should I crash out?
Answer
No, do not crash out of Forecast 5.
Although windows is saying that Forecast 5 is not responding, Forecast 5 is still processing in the background.
Cause
Microsoft windows will occasionally display with Not Responding in Forecast 5. This happens because the processing that is happening is quite high volume and is happening in the background, in the SQL Server that Forecast 5 uses as a database. Because the processes are happening in the background, Microsoft can't get the handshake from the front end of Forecast 5 to confirm it is still working.
Usually this occurs if you are trying to export/copy a large forecast and either your PC is not meeting the
system requirements or you are using the localdb (the default option that is installed with Forecast 5).
Upgrading to SQL Express can improve the export/copy speed significantly. Here is an article to upgrade but please bear in mind that this uses SQL Express, which requires some experience.
From feedback we have received, it may take you over an hour to complete this process if you have no experience with SQL but, on average, takes F5 consultants, 20 minutes. It is strongly recommended you request the assistance of a Forecast 5 consultant or your IT people.
Related Articles
Using Forecast Status
We have recently introduced a forecast status for Admin Pack users. This allows the owner of a forecast to define the status of a forecast; Editable = Anything can be changed in the forecast. Budget Entry = Only numbers can be entered (settings and ...
Forecast Data Export Guide
The Data Export allows you to export multiple existing forecasts from Forecast 5 into a formatted spreadsheet to be imported into an external product, e.g., Spotlight, Fathom. Please see the attachment tab for the guide
How To Use Forecast To Forecast Hotlinks
The new feature of hotlink to another forecast allows some great capabilities and outcomes. Pre-Requisites To use hotlinks from one forecast to another, they must have the same start date, so the data is matched. And the record in the source forecast ...
Activating Forecast 5
Activating Your Forecast 5 License Once your copy of Forecast 5 has been installed, you will then need to activate your license. 1)Open Forecast 5. You should be prompted to license Forecast 5 upon opening. 2)If not, go to Help > Licensing. 3)Upon ...
Forecast 5 User Guide
Contents Activating Your Forecast 5 License ........................................................................................................3 Having Trouble Activating Your Forecast 5 License? ...